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MIKE THE ROOFER>QUESTIONS & ANSWERS>
QUESTIONS & ANSWERS
QUESTION's & ANSWER's
Q. How do I know if I need to re-roof?
Potential Signs that point to your roof needing to be re-done:
- Cracked shingles
- Curling shingles
- Blistering shingles
- Improperly installed roofing systems
(more common than you think)
- Mould issues / moisture build up
Q. Things that suggest a repair:
- Missing shingles
- Leak anywhere in roof
- Black mould in corners of skylights / vents
- Paint falling off of ceilings
- Sags in your roof line
- Improper venting
- Driving wind lifting up shingles
- Shingles not sealing due to off season install / poor install
- Foot traffic on the roof
Q. If your roof is sloped lower than 3/12 pitch then you may be a candidate for a flat roof. Sometimes leaking can occur on a low pitched roof such as a 2/12 because it has a system that is meant to be installed on a 3/12 and higher.
A big reason why flat roofing systems fail is due to “water ponding” on the roof. Buildings will shift and settle after they’re built. Something that is required is to ensure that the flat roof is sloped towards the proper draining spots. Unaddressed the issue of ‘water ponding’ can ruin your roofing system within a short number of years.
(show flat roofing image)
Q. What is the difference between ‘tar paper’ and GAF Deck Armor?
Tar paper is a moisture barrier, and it can trap moisture inside the attic space which can lead to black mould. Sometimes it’s preferred because it is less expensive than perhaps a synthetic underlayment. GAF Deck Armor Underlayment is a breathable membrane, and it protects your roof against wind driven rain, or worn shingles down the road.
Q. Why does my current roofing system say it’s a 25 year but it is needing to be replaced at its 14th year?
Because shingles that are being replaced right now were 20 and 25 organic shingles. An organic shingle is made up of paper, cardboard, woodchips etc. Those created air pockets in the shingle which expand and contract as the temperature heat and cool throughout the day. Eventually those air pockets open up and the granules fall off the shingles and the shingle quickly deteriorates. These shingles I’m ref erring to have recently been discontinued and are no longer being made. Virtually all shingles are now made out of fiberglass thus eliminating the air pockets and creating a long-term solution for your roof.
Q. Why is the GAF Systems Plus Warranty a good idea for my roof?
Basic warranties can be between 5 and 10 years on the shingles. GAF’s standard warranty offered on their lifetime product begins at 10 years. Mike The Roofer Inc. is certified we can offer their Systems Plus Warranty which is 50 years.
Q. What does inadequate ventilation do to my overall roofing system?
Inadequate ventilation causes and excess of heat in the attic which can deteriorate the overall roofing system fast than normal wear and tear. This can also encourage black mould growth. Another thing to consider is the second floor living area below the roof (often the bedrooms), they can become much hotter than they need to be.
Q. Black Mould!! What caused this problem in my roof?
Black mould is created when there is an excess of moisture buildup with no air ventilation or circulation. Here are some possible suggestions to consider for causes:
-Bathroom exhaust vent not being connected / installed properly (often it is not venting out of the roof like it should be).
-Tar paper on your roof over a long period can develop mould issues
-Skylights not installed properly (often flashing is a concern. It’s important to use a company who is actually certified by the skylight manufacturer; this will ensure a good quality install).
Q. Why does the current roofing system (shingles) need to be stripped from my roof before a new system can be installed?
If you leave an existing layer of shingles on your roof, and then install another layer on top, you will get at best – half of the projected lifespan. Having multiple layers on a roof makes it a struggle for the roofing system to function properly. It can’t breathe right, and it holds heat more.
Q. Why is it a bad idea to give any contractor a deposit?
It’s safest for you and your family to pay a contractor upon completion of a job. Often contractors will ask for a deposit to ensure your place in a schedule, but it’s more likely that they want your money upfront to cover material costs. This does not mean you shouldn’t use them for your install, but it does mean you should be very careful! Always get a contract from a contractor. They could walk away with your money and you’ll never see it again. You should hold onto your wallet until the job is completed.
Q. Do I need to be home while Mike The Roofer Inc. is installing my roof?
If you feel more comfortable being home then we welcome that choice. If you are at work and prefer to just be updated if anything comes up, that works too. There isn’t any real cause to keep you home as long as you’re comfortable with that choice.
Q. Do you offer terms for payment?
We do not offer any terms, payment is due in full, upon completion. If you want to discuss this further you can talk to Amber about your particular situation.
Q. What forms of payment do you accept?
Certified cheque, personal cheque, bank draft, cash (a $45.00 charge applies for returned cheques)
Q. Who do I make cheques payable to?
Mike The Roofer Inc.
Q. Why is it important to hire a contractor who is insured?
1. The employee’s protection. If a worker falls off the roof or gets seriously injured it is important to know that those employees are insured properly. This is the employer’s responsibility, and reveals a lot about their business conduct if they are not insuring their workers. Another reason to hire a contractor with insurance is for your legal protection. Liability can fall on the homeowner if someone gets hurt. Liability coverage is important to ensure that you do not have to be personally affected should anything happen to someone walking on your property and getting hurt as a direct result of the work being performed. If the worst happens on a jobsite, you want to know that the company performing can take responsibility. Whether that is an injury or a ceiling cave in due to working in the rain, or massive leaking, etc.
Q. How do I know Mike's crew will be safe on MY roof!?
Mike always says this "how a man does something, is how he does everything". This rings true in business almost more than anything because how a business is run reflects on the person in charge of it's operations. Here are some key items that we keep a strong grip on during our installations:
- We do daily safety meetings with our employees. This is where we highlight unsafe areas, areas to protect from damage during the install, areas to block off for homeowner safety, heights and red zones.
- Mike invests in good quality, certified safety gear. Comfortable gear that our guys actually don't hate wearing ha ha. He's not
- Mike entrusts two foreman to oversee his job sites for the times when he is at quotes or meetings. These foreman are excellent at overseeing not only the installation on your roof but also safety. Someone is always watching, so we make sure one of those people watching is on our payroll ;)
- We ensure each employee has Working at Heights Training before they are even hired let alone let on a roof
- We encourage our crew to stay respectful and mature when working with nail guns and power tools. They respect the power that it holds and we are happy to say our injuries total 3 minor ones in 15 years! This is a pretty incredible record by the way!
- Finally my favorite: Mike cares about all of his employees and obviously would not want them hurt or missing work from an injury. But in addition to our care for our employees comes our commitment is to you. When you hire Mike The Roofer for your install, we are committing to you, that we will serve YOUR best interests first. If someone is not safe on the job site that could put your family at risk of injury. Serving you is our priority so we do our very best to ensure our guys are following suit and remember why they have their job in the first place - to work hard at giving you an excellent roof!
Remember to keep those gutters clean from debris!
The Quality of Materials + the Quality of Installation determines the quality of Life for your Roof.
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